Privacy & Cookie Statement ENTR

Summary

We process personal data in order to:

• facilitate your visit to ENTR
• process tickets (via Fever)
• respond to contact requests
• improve our website and marketing
• We use cookies and tracking tools (such as Google Analytics, Meta and TikTok) based on your consent.

You always have the right to access, modify or request deletion of your data.

1. Controller

entr.amsterdam B.V. (“ENTR”) is responsible for the processing of personal data.

Details:
entr.amsterdam B.V.
s’Gravenhekje 1A, 1011 TG Amsterdam
The Netherlands

E-mail: info@entr.amsterdam

Chamber of Commerce (KvK): 98047000

2. Personal data we process

ENTR processes personal data when you:

• visit our website
• purchase tickets
• contact us
• subscribe to our newsletter
• visit our location

We process, among others:

• name
• email address
• phone number
• organisation (optional)
• content of messages
• technical data (such as IP address, browser and website behaviour)

3. Purposes and legal bases

We process personal data based on:

• performance of a contract (ticket sales, visits)
• consent (newsletter, cookies, photos)
• legitimate interest (analysis, security, service improvement)
• legal obligations

Purposes include:

• facilitating your visit
• communication and customer service
• marketing and newsletters
• website analysis and optimisation
• security of our location

4. Ticketing via Fever

For ticket sales, we work with Fever.

• Fever processes payments and ticket data
• ENTR receives data such as name, email address and phone number
• Fever acts as an independent data controller for its services

We recommend consulting Fever’s privacy policy for more information.

5. Newsletter and marketing

When you subscribe to our newsletter:

• we process your email address
• communication is sent via Mailchimp

You can unsubscribe at any time via the link in the email.

6. Use of our location

Photos at check-in
At check-in, we may ask for your consent to take a photo.

• this photo is used within the VR experience and/or for a generated image
• the image may optionally be purchased (print/digital)
• the photo is deleted afterwards
• participation is voluntary

CCTV (camera surveillance)
We use CCTV at our location.

• this is based on legitimate interest (safety and security)
• footage may be used in case of incidents

Content recording

• Visual content may be created on location for marketing and communication purposes. This is done visibly and, where required, with consent.